Privacy Policy
Last updated: November 10, 2025
FrameLight
92 Fitzrovia Street
London W1T 4NP
United Kingdom
Phone: +44 20 7428 5673
Email: info@domain.com
Our Commitment to Your Privacy
At FrameLight, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and handle your data when you interact with our website and services. We believe in transparency and want you to understand your rights and how your information is managed. By using our website, you consent to the practices described in this policy.
Information We Collect
Information You Provide Directly
When you interact with our website or use our services, you may voluntarily provide us with personal information, including:
- • Name and contact details when you fill out our contact forms
- • Email address for communications and project inquiries
- • Project details and creative requirements you share with us
- • Any other information you choose to provide in your communications
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies and similar technologies:
- • Browser type, operating system, and device information
- • IP address and approximate geographic location
- • Pages visited, time spent on pages, and navigation patterns
- • Referring website or source that directed you to our site
- • Cookie preferences and consent choices
Legal Basis for Processing
We process your personal data based on the following legal grounds: your explicit consent for marketing communications and cookies, legitimate business interests for improving our services and website functionality, contractual necessity when providing our cinematography services to you, and compliance with legal obligations under UK and EU data protection regulations.
How We Use Your Information
Service Provision and Communication
We use your personal information to respond to your inquiries, provide quotations for cinematography services, communicate about project details and scheduling, deliver the services you have requested, and maintain ongoing relationships with clients.
Website Improvement and Analytics
Your data helps us understand how visitors interact with our website, identify technical issues and areas for improvement, analyze which content and services are most relevant to our audience, optimize website performance and user experience, and develop new features and services based on user needs.
Marketing and Promotional Activities
With your consent, we may use your information to send newsletters or updates about our services, share relevant content and industry insights, inform you about new offerings or special projects, and personalize marketing communications based on your interests. You can opt out of marketing communications at any time.
Third-Party Sharing
We do not sell your personal information to third parties. However, we may share limited data with trusted service providers who assist us with website hosting, analytics services through platforms like Google Analytics, email communication services, and payment processing when applicable. These parties are contractually obligated to protect your data and use it only for the purposes we specify.
How We Protect Your Data
Security Measures
We implement appropriate technical and organizational measures to protect your personal information:
- • Secure server infrastructure with encryption protocols
- • Regular security assessments and updates
- • Access controls limiting who can view your information
- • Secure data transmission using industry-standard protocols
- • Regular backups and disaster recovery procedures
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form inquiries are typically retained for two years from the last communication. Client project information is retained for the duration of the project and five years thereafter for reference purposes. Analytics data is retained in anonymized form for statistical analysis. Cookie consent records are maintained for one year from your last interaction.
Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities in accordance with applicable data protection laws. We maintain incident response procedures to address security breaches promptly and minimize potential harm.
Your Privacy Rights
Under UK GDPR and data protection regulations, you have several important rights regarding your personal information:
Right to Access
You have the right to request a copy of the personal information we hold about you. We will provide this information in a commonly used electronic format within one month of your request.
Right to Rectification
If you believe any information we hold about you is inaccurate or incomplete, you can request that we correct or update it.
Right to Erasure
You can request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
Right to Data Portability
You can request to receive your personal data in a structured, commonly used, machine-readable format and have the right to transmit that data to another controller.
Right to Object
You have the right to object to certain types of processing, including direct marketing and processing based on legitimate interests. We will cease such processing unless we have compelling legitimate grounds.
Right to Restrict Processing
You can request that we restrict processing of your personal data in certain situations, such as while we verify the accuracy of disputed information.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within one month and provide clear explanations if we cannot fulfill certain requests.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided below. We will process your request promptly and confirm completion within 30 days.
International Data Transfers
Your personal information is primarily stored and processed within the United Kingdom. However, some of our service providers may be located in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses approved by data protection authorities and adequacy decisions by the UK government. We take all reasonable steps to ensure your data is treated securely and in accordance with this privacy policy.
Children's Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child without appropriate parental consent, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where appropriate, providing additional notice through our website or email. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your personal information is handled, please contact us:
FrameLight
92 Fitzrovia Street, London W1T 4NP, United Kingdom
Email: info@domain.com
Phone: +44 20 7428 5673
Or use our contact form to reach us directly.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues, if you believe your data protection rights have been violated.